How do I get support?

You can get support for any software we sell by sending a support e-mail to support@mysupportsite.net or by going to your client area and submiting a support ticket.

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Where is the manual or help files?

In your admin area in the top right of the screen is the link to the help files.

I am switching hosts, can I move the scripts?

Yes, download the scripts in ASCII.Upload them to your new host the same way.Backup your Database...

Common Install issues

Common install problems:1. Error with ioncube: Your host does not support the use of the ioncube...

Where do I download the scripts at?

All your scripts and bonuses can be downloaded from within the client area.

Backups Do Not Work

If you are trying to do the database backups and it is not working or you get an error when...