Common Install issues

Common install problems:

1. Error with ioncube: Your host does not support the use of the ioncube loader, contact your host and ask them to enable it in php.

b. the loader files where not uploaded or not uploaded correctly in Binary.

2. Database error's: You did not supply the install script with the correct database information, double check the database user, pass and database name you gave the install script.

Was this answer helpful?

 Print this Article

Also Read

Backups Will Not Work

If you are trying to do the database backups and it is not working or you get an error when...

Can I edit or modify the scripts?

No All the scripts are encoded and can not be edited.  

I am switching hosts, can I move the scripts?

Yes, download the scripts in ASCII.Upload them to your new host the same way.Backup your Database...

Can I get the software customized?

Yes we can customize the software for you. We charge $60 an hour for custom work with a 1/2 hour...

How do I get support?

You can get support for any software we sell by sending a support e-mail to...